Privacy Policy

Introduction

This Privacy Policy explains how The Hotel Rajaji ("we", "us", "our") collects, uses, shares and protects personal information when you visit our website, make a booking, or stay with us. By using our services or website you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following information:

• Contact and booking details (name, email, phone, address, reservation dates).
• Payment information needed to process reservations (payment details are processed securely by our payment provider).
• Preferences and special requests (room preferences, dietary needs).
• Usage and device information when you visit our website (IP address, browser type, pages visited) via cookies and similar technologies.

How We Use Your Information

We use your information to:

• Process and manage reservations and payments.
• Provide customer service and respond to inquiries.
• Personalize your experience and deliver relevant offers.
• Improve our website, services and security.

Sharing and Disclosure

We may share information with trusted third parties such as payment processors, service providers, and when required by law. We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, remember settings, and analyze site usage. You can control cookie preferences via your browser settings; however some features of the site may not work if cookies are disabled.

Data Security

We implement reasonable technical and organizational measures to protect your data, but no method of transmission over the internet is completely secure. If you suspect unauthorized use of your information, please contact us immediately.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete or restrict processing of your personal information. To exercise these rights, please contact us at the address below.

Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "Effective date" at the top will be updated when we make material changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:
The Hotel Rajaji
Email: info@hoteltherajaji.com
Phone: +91 8263887696